Privacy Policy for Siitara

Effective Date: [04/10/2024]

At Siitara, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.siitara.com], engage with our services, or make purchases. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the site includes:

a. Personal Data

Personal data, such as your name, shipping address, email address, and phone number, which you voluntarily provide to us when you register on the site, place an order, or contact us for customer service.

b. Payment Information

We collect payment information, including credit card details, billing addresses, and other financial data necessary to process your purchases. We do not store your payment information directly, as it is processed securely through our third-party payment providers.

c. Automatically Collected Data

Our servers automatically collect information when you access our site, such as your IP address, browser type, operating system, and browsing behavior on our site (e.g., the pages you visit).

d. Cookies and Tracking Technologies

We may use cookies, web beacons, and other tracking technologies to enhance your browsing experience and personalize your use of the website.

2. How We Use Your Information

We may use the information we collect from you for various purposes, including:

• To process your purchases and fulfill your orders
• To personalize your experience on our site
• To send you marketing communications, if you have opted in
• To respond to your inquiries and provide customer service
• To improve our website’s performance and user experience
• To comply with legal obligations

3. Sharing Your Information

We do not sell, rent, or trade your personal information with third parties. However, we may share your data with trusted third parties in the following scenarios:

• Service Providers: We may share your information with vendors who assist us in processing payments, delivering packages, managing marketing campaigns, and providing other services.
• Legal Compliance: We may disclose your information when required by law or to protect our rights or the safety of others.
• Business Transfers: In the event of a merger, sale, or acquisition, your personal data may be transferred as part of the transaction.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, use, or disclosure. However, no data transmission over the internet or electronic storage method is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: You have the right to request access to the personal data we hold about you.
• Correction: You can request correction of any inaccurate or incomplete information.
• Deletion: You may request the deletion of your personal data under certain conditions.
• Opt-Out: You may unsubscribe from our marketing emails by following the opt-out instructions provided in those communications.

6. Third-Party Links

Our website may contain links to third-party websites or services. This privacy policy does not apply to those external sites. We recommend reviewing the privacy policies of any third-party websites you visit.

7. Children’s Privacy

Our website is not intended for use by individuals under the age of 16. We do not knowingly collect personal data from children under 16. If we learn that we have collected personal data from a child without parental consent, we will take steps to delete that information.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by updating the “Effective Date” at the top of this page. Your continued use of our site following the posting of changes constitutes your acceptance of such changes.

9. International Data Transfers

As we are a global business, your information may be transferred to, and processed in, countries other than the one in which you reside. These countries may have data protection laws that are different from the laws of your country. However, we take steps to ensure that your personal information receives an adequate level of protection. These include implementing safeguards like standard contractual clauses approved by data protection authorities.

By using our services and providing us with your information, you consent to the transfer of your personal data to other countries where we or our third-party service providers operate.

10. Data Retention

We will retain your personal data only for as long as is necessary for the purposes outlined in this privacy policy, such as fulfilling our legal obligations, resolving disputes, and enforcing our agreements. The retention period may vary depending on the type of data and the nature of our relationship with you:

• Account Data: We retain your account information for as long as your account is active and as necessary to comply with our legal obligations.
• Transaction Data: Payment and order data will be retained as required by tax, accounting, and legal obligations.
• Marketing Data: If you opt-in to receive marketing communications, we will retain your information until you unsubscribe from our emails or request that your data be deleted.

11. Consent and Withdrawal of Consent

By using our website and providing us with your personal data, you are consenting to our use of your information as described in this privacy policy. Where consent is required by law (such as for certain types of marketing or data transfers), we will ask for your explicit consent.

You may withdraw your consent at any time by contacting us, and we will stop processing your data unless there is another legal basis for doing so. Withdrawal of consent will not affect the lawfulness of processing based on consent before its withdrawal.

12. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our website and hold certain information. Cookies are files with small amounts of data, which may include an anonymous unique identifier.

Types of Cookies We Use:

• Essential Cookies: Necessary for the operation of our website and cannot be disabled in our systems.
• Performance Cookies: Collect information about how visitors use our website to help us improve it.
• Functional Cookies: Remember choices you make and provide enhanced, personalized features.
• Advertising Cookies: Used to deliver ads more relevant to you and your interests.

You have the option to instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some parts of our website.

For more detailed information on how we use cookies and how you can manage them, please visit our [Cookies Policy].

13. Third-Party Service Providers

We may engage third-party companies and individuals to facilitate our website and services (“Service Providers”), perform services on our behalf, or assist us in analyzing how our website is used. These third-party service providers have access to your personal data only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Examples of third-party services we use include:

• Payment Processors: To securely handle credit card transactions and payment data.
• Shipping Providers: To deliver your purchased products to you.
• Analytics Services: To monitor and analyze the use of our website (e.g., Google Analytics).
• Email Marketing Services: To send you promotional emails, if you have opted in.

. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

• Email: [siitara.helpdesk@gmail.com]
• WhatsApp us +91 9531633584